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ABOUT US
21 YEARS OF SUCCESS

Innovative Document Solutions is an independent locally owned and operated full service document management provider, serving Riverside and San Diego Counties since 1989.  Our primary goal is to be the document solutions provider most admired for its people, partnership, services and performance.

Any company can sell you printer technology, supplies, MFP’s or copiers. But only our programs deliver a strategic solution to your organization’s total printing needs while removing the burden from supply, maintenance and equipment performance. Innovative Document Solutions corporate office, service facility, dispatch center, parts depot, and warehouses are strategically located to best meet the servicing needs of our customer base in Southern California.

EXCEEDING CUSTOMER EXPECTATIONS

Managing digital documents in the network era has become increasingly complex. Because of this Innovative Document Solutions offers customers a diversified line of digital technology, hardware and software solutions to deal with those complexities. Forget about cookie-cutter solutions. Innovative Document Solutions is different kind of company, one that is based entirely on your needs, not a “one size fits all” product based offering. Innovative Document Solutions provides a consultative approach to customer needs and only then recommends the best possible solutions from our key partnerships with industry leading manufactures.

UNPARALLELED SERVICE AND SUPPORT

Innovative Document Solutions has established comprehensive service standards and processes to ensure we exceed our customer’s expectations. Innovative Document Solutions’ mission is to be the best document management solutions provider through a strong commitment to innovative solutions, quality products, superior service and sustained customer satisfaction.

Using our collaborative consulting approach to assessing your overall printing needs, Innovative Document Solutions professionals will work with you to determine which of our partner’s products and services best meet your organizations needs. Our support staff is eager to take care of the details for a seamless integration of services, products and administrative processes –freeing up your organization to do what they do best while we work together to meet your end goals.
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