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Quick Reference Guides
General Copier Functions |
Frank's (IDS Service Manager) Quick Answers to Common Questions.
Here are some of our most common support questions we receive in our support call
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Q:I have black lines that stay
in the same place when I copy using the document feeder. How can I get them to go
away?
A: You may have a dirty slit
glass that needs to be wiped clean. The slit glass is a 1 inch wide glass
located on the left side of the machine once you lift the document feeder.
Q: Constant Jamming, What
can I do?
A: Each paper cassette has
a dial to designate paper size that is loaded in each drawer. Please check
that the correct size corresponds to the dial indicator.
Q: Why is the Image missing at
top or bottom?
A: Check that the side paper
guides are locked in place at all corner of the paper cassette.
Q: What does the "Prepare
New Toner" indicator mean?
A: When the machine indicates
"Prepare New Toner Cartridge", replacement is not quite necessary at this time.
This is a reminder to acquire a new toner cartridge for future replacement.
When the "Add Toner " is indicated, then it is time to refill the machine.
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